Why should you purchase our door-to-door comprehensive protection plan?

Our wealth of experiences as one of the leadingĀ relocation expertsĀ has taught us that there are occasions when things get out of hand. Incidents like aĀ malfunctioned motorized vehicle or accidents caused by other driversĀ can happen in a split second. Under such circumstances, even the most experienced drivers may face difficulties to keep the situation under control.

Knowing this, we encourage our clients to take up ourĀ door-to-doorĀ comprehensive protection plan. A simple way of looking at it is to think of our plan as a safety net for your items. The plan insures your items, ensuring it remains protected from any damages, regardless of the circumstances.


What is the extent of the door-to-door comprehensive protection plan?

The extent of our plan includesĀ partial loss or damageĀ caused byĀ breakage, war, riots, and terrorism.Ā The plan also covers any form of damage incurred when your items are inĀ storage.

There will be no additional costs if your items are stored at ourĀ storage facilityĀ for a maximum duration of 2 months. However, if you choose to extend the duration, we provide the service and coverage at a nominal monthly rate.

Clients can choose to add-on their protection coverage for the following risks at a small premium.

MildewĀ and/or mold


Changes to the weather can sometimes produce mildew and/or mold, leading to unnecessary damages to your items. The purchase of this policy helps to provide a substantial amount of protection for your items.

Only available for goods that areĀ professionally packedĀ by our team, the reimbursement value is limited toĀ 75% of the insured shipment value.

Pairs and/orĀ Sets

Certain items come in a pair or a set. When one of the pairs or set get damaged, this policy covers the costs toĀ replace or repair the damaged itemĀ and will not include any possible reductions to the initial value of the pair or set.

Due consideration will be given for fair reductions depending on theĀ value and importance of the lost or damaged item.

Damages incurred in electronicĀ and/orĀ mechanicalĀ items

moving electronic furnitures

Damages to electronic and/or mechanical items are often overlooked as there are hardly any signs of damages to the exterior. The damages are only discoveredĀ when our clients use the items.

Under this policy, all items that do not have visible damages are covered against damages. The coverage is only applicable to items that areĀ not more than six years oldĀ and are professionallyĀ packed by our team. Our team will ensure all items are workable at the time of packing.

Where do I sign-up?

Ask ourĀ relocation specialistsĀ for the Protection Plan Form. Complete the form and return it to them before our packing and moving team comes over to your place.

How much coverage do I really need?

The first way of determining is to produceĀ a complete inventory of all of your itemsĀ and value each item according to how much it would cost you to replace them at your new place. Any items that are not declared will not be covered by our policy.

The second way, which happens to be the simpler way, is to produceĀ a lump sum figureĀ based on how much do you think is the value of all of your items.

Either way, feel free to consult with ourĀ relocation specialistĀ if you require any assistance in this matter. They will do their best to provide a reasonable estimation, tailored to your requirements.

Does the policy extend to my items stored in your storage facility?

self storage thailand moving

As a matter of fact, yes. The policy includes protection for all items stored forĀ a maximum of 2 months. An additional premium is required if you decide to extend the duration. Take note that the policy is only applicable to items stored in our storage facilities. Items stored inĀ self-storage facilitiesĀ are excluded from the coverage.

How should I make my claims?

Inform your relocation specialist immediately andĀ ask for the claims formĀ if you have any claims to be made. Once you have completed and submitted the claims form, your relocation specialist will assist you accordingly.

Insurance on personal effects


How does it work ?

First of all you need to know the value of the valued packing list, also called inventory. This document is authoritative for the declaration of assurance.

We systematically provide door to door services, becauseĀ risks during loading and unloading are more importantĀ than risks during the transport itself. It is during these stages that the risk is highest, so we prefer this type of door-to-door coverage.

The price

The price of an insurance for an international move varies, on averageĀ the rate is between 2.5 and 3.5%Ā of the total value of your valued inventory. We submit the file to different insurance, with whom we have contracts, and insure with that offering the best cover at the best price.


We only work with insurers able to coverĀ more than 90% of the declared value. We take no risks for our customers, some items have a very high value, and a coverage of 90% or more seems essential. Insurance covers all types of disputes, theft, breakages, loss.

What happens in case of disputes?

In case of disputes, we will put you in touch with insurance, these companies have offices all over the world, communication with them is very easy. We have been working with them for many years. Then you willĀ complete a statement of litigation and will have to provide evidence based on the dispute. Most of the time you will just be asked for pictures. The processing time of your case is more or less long depending on the severity of the dispute. On average one month to be compensated.

Interested in our services ?
Do you further information ?

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SIAM Relocation - Best price moving company in Thailand !


Due to our attractive pricing, many customers trust our services and we thanks them. Stop to overpay the services and save money with our tailored package matching will all type of removals, from small volume to full house, let us find the best and cost-effective option.

Communication is important, which is why we strive to discuss in the most suitable way for you!